How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping typically takes 5–12 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.

Do you offer free shipping?

Yes! We offer free shipping on all orders.

How can I track my order?

Once your order has been shipped, we’ll send you a confirmation email with your tracking number. You can use it to follow your package every step of the way.

Can I cancel or change my order?

If your order has not yet been processed, we’ll do our best to make changes or cancel it. Please contact us as soon as possible after placing your order.

What’s your return policy?

We offer a 30-day return policy on eligible items. Products must be unused and in their original packaging. If your item arrives damaged or defective, contact us and we’ll make it right.

My package says delivered, but I can’t find it.

Please check with neighbors, your building’s mailroom, or your local carrier first. If you still can’t locate your package, reach out to our support team and we’ll help investigate.

What if I receive a damaged or incorrect item?

We’re sorry about that. Please contact us within 7 days of delivery with your order number and photos of the item, and we’ll arrange a replacement or refund if appropriate.

Are your products safe?

We carefully source products from trusted suppliers and strive to offer high-quality items. Always read the product instructions before use and discontinue use if irritation occurs.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times and availability may vary depending on your location.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, Google Pay, Shop Pay, PayPal, and other secure payment methods available at checkout.

Is my payment information secure?

Absolutely. All payments are processed through encrypted, secure payment gateways. We never store your full payment information.

How can I contact customer support?

Our support team is here to help. You can reach us through our Contact Us page or by emailing our customer support team. We typically respond within 24 hours on business days.